Ticketing Solutions

Comedy Theatre

AmbassadorTickets is one of the UK’s fastest-growing entertainment ticketing operations. Our fully bespoke service includes telephone, counter and online ticket sales, marketing support, e-commerce and travel trade services.

We provide the ticketing service for all the Ambassador Theatre Group’s West End and regional venues which include a range of high-profile London theatres varying in scale from the Donmar Warehouse and Trafalgar Studios to the Savoy and Piccadilly Theatres. Other clients include theatre producers, venues, festivals and event organizers throughout the UK.

Our Senior Management team has extensive experience in the industry - we offer stability, experience and a comprehensive knowledge of the sector.

We Offer
Experienced Informed Efficient Customer-centred A full ticketing service including counter sales, secure telephone and online sales, travel trade services plus an award-winning group sales service. A wide range of marketing services to help achieve your sales targets from a team with in-depth knowledge of the entertainment market throughout the UK Access to our highly targeted, fast-growing e-database Access to our database of 1.7 million households. Dedicated support from account managers with a real understanding of the needs of a venue, producer or event promoter.  Access to our online expertise - guaranteed jargon-free - plus detailed reports and sales analysis for effective business decision-making. All supplied to your specification and overseen by a dedicated Senior Account Manager.

Our Ticket Centre
Based in central London and ticket outlets across the country. Highly trained staff with superior product knowledge 70 phone sales positions. Proactive selling of tickets, memberships, packages and ancillary services. High capacity call system. Specialist sales team dealing with access bookings. High levels of staff retention and continuity Customer service team and dispatch centre
On site ticket sales.

Selling Online
A well established online ticketing brand, the third most visited performing arts website in the UK (Hitwise Q4,2007). Robust, secure, reliable platform. Results orientated expertise. Fast online booking.  Site carries event/organisation branding. Targeted selling. A range of effective online marketing tools providing enhanced CRM including cross-promotions and upselling.

Building Audiences
A full menu of marketing support for productions and events is available including access to Ambassador Theatre Group’s membership schemes AmbassadorTickets™ Weekly - one of London’s leading theatre emails – reaches 650,000 active subscribers every week 1.7 million theatregoers and attenders at live events on database Large, responsive e-database allows you to target customers quickly. Corporate intranet reaches 500,000 desks Extensive knowledge of the entertainment and event markets.  Exclusive inventory means high visibility for your events Integrated sales and marketing function helps you to achieve more targeted use of resources and more efficient communication with target groups. Major sales promotional campaigns and media partnerships

Selling to Groups
AmbassadorGroups is one of the most pro-active group sales operations in the industry. Finalist in the 2008 Group Travel Organiser Guide awards Impeccable contacts 10,000 groups and schools database. Tailored education packages. Specialist knowledge of international travel and tourism markets. Strong relationships with leading coach and tour operators.
Our Reputation

Responsive and Flexible
‘We have found AmbassadorTickets always ready to respond to our needs and flexible in their approach to tailoring the service they offer. They are considerate and committed business partners and their level of expertise has made a significant contribution to our continuing success’
Dagmar Walz, General Manager, The Old Vic Theatre

Advice and Expertise
‘When organising an outdoor project as large as Pops in the Park, it was an essential part of the jigsaw puzzle to be able to rely on a sound box office system. AmbassadorTickets really did excel in this area, not only by offering front line support but more importantly being willing to offer advice and their expertise - a 100% thorough service’
Chris Evans, Head of Press and Marketing Royal Philharmonic Orchestra

For more information
Please contact Helen Brownlee Group Head of Sales 0208 5447484 helenbrownlee@theambassadors.com