Customer Service

We’re passionate about customer service. At every point in your ATG experience, we aim to excel in what we offer, and the service you receive.

You can let us know what you think and help us get even better by taking a few moments to feedback your comments to us.

Thanks for your feedback.
   
Venue
Name of Show
Time of performance
How did you buy your tickets? (Please tick the relevant box)  
   
(for people selecting online)  
Did you find what you were looking for easily?
Did your purchase go smoothly? If no, please give details
Would you use AmbassadorTickets.com™ again?
Would your recommend AmbassadorTickets.com?
   
(for people selecting Over the telephone)  
Did you receive a 'warm welcome' from our staff?
Did you receive a positive and efficient service from our staff?
Did you find our staff to be well informed and knowledgeable?
Were you offered any additional products (such as a meal or membership)?
Would you purchase tickets from us over the telephone in the future?
Would you recommend AmbassadorTickets™ phone sales?
   
(for people selecting In person at the box office)  
Did you receive a 'warm welcome' from our staff?
Did you receive a positive and efficient service from our staff?
Did you find our staff to be well informed and knowledgeable?
Were you offered any additional products (such as a meal or membership)?
Would you purchase tickets from our box office again in the future?
Would you recommend our box office for buying tickets?
   
(For everyone)  
Did you find our staff polite and well informed?
Did you receive a warm welcome from our staff during your visit?
Were our are staff friendly, helpful and courteous during your visit?
Is there a particular member of staff you feel has gone out of their way to assist you during your time with us?
Do you have any other comments you’d like to add?
Would you like a member of our staff to contact you regarding your feedback?
(if yes)  
Please enter your name
Please enter your daytime contact number
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